Challenge
An international engineering business sought to increase revenue locally in Western Australia. While technical capability existed, teams were focused on delivery, limiting strategic focus and new customer engagement.

Approach - Six Sigma DMAIC
Defined clear growth objectives and success measures
Actively engaged mining operators and Tier 1 suppliers
Conducted internal capability reviews and Voice of Customer analysis
Designed an improved delivery model, processes and governance
Developed marketing and commercial engagement mechanisms

Outcomes
Improved delivery quality, consistency and client confidence
Established a clear, scalable multi-year growth plan
Positioned the business to pursue new opportunities with confidence